SACL(SZ:000089) Yang Shi Wang·2025-10-26 02:05Core Viewpoint - Shenzhen Airport has acknowledged the issues faced by a passenger with mobility difficulties during boarding and has committed to improving its services for wheelchair travelers [1][2] Group 1: Incident Overview - On October 25, a passenger named Zheng Zhi Hua experienced difficulties boarding flight ZH9073 from Shenzhen to Taipei due to the aircraft being parked at a remote location [1] - The airport arranged a boarding vehicle for the passenger but faced challenges due to safety protocols requiring a 20cm height difference between the vehicle and the aircraft door [1] Group 2: Response and Improvements - Shenzhen Airport, in collaboration with the airline, has taken immediate steps to enhance the boarding process for passengers with mobility issues [1] - Starting from the evening of October 25, the airport will strive to provide jet bridge access for flights with wheelchair passengers and increase the number of support staff from one to two for better assistance [1] - A pilot program will be initiated to test a new boarding device designed to address the height difference issue, facilitating smoother boarding for passengers with mobility challenges [1]