Core Insights - The rise of "buy now, pay later" and "no-password payment" methods is significantly impacting the elderly demographic, providing convenience but also raising concerns about consumer awareness and spending habits [1][3][5] Payment Methods Overview - "Buy now, pay later" and "no-password payment" features are designed to enhance shopping convenience, but they may lead to unintentional purchases among elderly users due to a lack of understanding of these payment options [5][11] - Many elderly users report being unaware of when they activated these payment features, leading to confusion and repeated orders [3][4] Consumer Behavior and Risks - Elderly consumers often experience a lack of real-time awareness regarding their spending due to the seamless nature of these payment methods, which can result in unexpected financial consequences [4][11] - A significant portion of elderly users express concerns about the ease of accidental activation and the difficulty in deactivating these payment options, highlighting a gap in consumer education [6][10] Platform Design and User Experience - The process for activating "no-password payment" and "buy now, pay later" features is typically straightforward, often requiring just agreement to terms and entering a payment password [7][10] - However, the deactivation process is often complex, leading to frustration among elderly users who struggle to find the necessary settings [10][12] Industry Response and Recommendations - Payment platforms emphasize the importance of user choice and security, often setting low transaction limits for "no-password payments" to mitigate risks [12][13] - Experts suggest that platforms should improve transparency and user education, particularly for elderly users, by clearly outlining the implications of these payment methods and simplifying the deactivation process [14][17]
适老支付的“默认隐忧”
Bei Jing Shang Bao·2025-10-26 15:50