Sou Hu Cai Jing·2025-10-26 17:57Core Insights - The "Double Eleven" shopping festival has evolved into a major annual shopping event for Chinese consumers, with platforms extending the promotional period to adapt to changing consumer behaviors and preferences [1][9][10] Consumer Behavior Changes - Consumers are increasingly viewing "Double Eleven" with a more relaxed mindset, leading to a shift in purchasing patterns where demand is no longer concentrated on a single day [1] - Complicated promotional strategies and logistical challenges during the event have caused some consumers to opt out of participating [1][6] - The heightened marketing efforts have led to consumer desensitization, raising the threshold for purchase motivation [1][10] Platform Strategies - E-commerce platforms are extending the promotional period to stimulate consumption in phases and enhance consumer experience [1][9] - In 2025, platforms will emphasize straightforward discounts and instant retail options to cater to consumer demands for immediate gratification [2][4] - AI tools are being integrated into shopping experiences to simplify choices and enhance personalization, potentially increasing sales conversion rates [4][10] Merchant Experiences - Extended promotional periods reduce the pressure on top merchants to stockpile inventory, allowing for better inventory turnover [6][8] - Smaller merchants face challenges due to rising customer acquisition costs and competitive pressures, leading to concerns about sustainability [6][8] - Merchants are adapting by segmenting operations and launching new products in phases to better target consumer preferences [6] Logistics and Operational Efficiency - The lengthened promotional period alleviates logistics pressures, distributing order peaks more evenly and improving delivery experiences for consumers [8] - The shift from single-day spikes to prolonged sales periods allows logistics companies to allocate resources more effectively [8] Market Dynamics - Despite the proliferation of promotional events, "Double Eleven" remains a critical sales period for e-commerce platforms, with significant user engagement and transaction growth [9][10] - The competitive landscape is intensifying, with various platforms vying for market share, leading to a gradual decline in the dominance of traditional players like Taobao and Tmall [9][10] - The focus of competition is shifting from price wars to ecosystem building, emphasizing customer retention and satisfaction [11]