一条浅浅的绿线，如何酿成OPPO的信任危机？

Core Viewpoint - The "green line" issue with OPPO smartphones has escalated into a trust crisis for the brand, affecting various models including the high-end Find X series and mid-range Reno series, as well as the OnePlus sub-brand [1][2] Group 1: Issue Overview - The "green line" problem is not uncommon in the smartphone industry, with other brands like Apple, Samsung, and Xiaomi also experiencing similar issues [1][2] - OPPO's handling of the situation, particularly its unclear after-sales policies and inconsistent execution, has intensified consumer dissatisfaction [1][2] Group 2: Consumer Complaints - Many consumers have reported that even when they meet warranty extension conditions, they are denied service due to reasons such as "no invoice," while users in the Indian market have access to lifetime free screen replacements [1][6] - A significant number of users have shared their experiences on complaint platforms, indicating that the green line issue typically arises after one to four years of use [2][6] Group 3: Brand Implications - The "green line" incident reveals potential vulnerabilities in OPPO's strategy as it aims to compete in the high-end market against brands like Apple [1] - The brand's reliance on aesthetic imitation and hardware specifications is insufficient; it must also focus on product reliability and consistent service to build a competitive moat [1]