Xin Jing Bao·2025-10-28 10:17Core Viewpoint - China Ping An Insurance Group reported strong operational growth for the first three quarters of 2025, driven by robust performance in life and health insurance, as well as a focus on comprehensive financial services and technology-driven strategies [1][2]. Financial Performance - The group achieved an operating profit of CNY 116.26 billion, a year-on-year increase of 7.2%, with a significant 15.2% growth in the third quarter [2]. - Net profit attributable to shareholders reached CNY 132.86 billion, up 11.5% year-on-year, with a remarkable 45.4% increase in the third quarter [2]. - Total revenue for the first three quarters was CNY 832.94 billion, reflecting a 7.4% year-on-year growth [2]. Life and Health Insurance - New business value in life and health insurance surged by 46.2% to CNY 35.72 billion, with a notable increase in the value per agent and bank insurance channels [3]. - The agent channel's new business value grew by 23.3%, while the bank insurance channel saw a staggering 170.9% increase [3]. Product and Service Development - The company launched several new wealth and pension products, enhancing its "insurance + service" strategy, which includes health management and home care services [4]. - By the end of September 2025, over 16 million customers had utilized Ping An's health management services, and home care services had expanded to 85 cities [4]. Property Insurance - Property insurance premiums reached CNY 256.25 billion, a 7.1% increase, with a comprehensive cost ratio of 97.0%, improving by 0.8 percentage points [5]. - The company focused on innovation and customer service, achieving a 3.0% increase in insurance service revenue [5]. Investment Performance - The investment portfolio achieved a non-annualized comprehensive return of 5.4%, up 1.0 percentage points year-on-year, with total investment assets exceeding CNY 6.41 trillion [6]. - The company actively managed interest rate risks and increased equity allocations to ensure stable long-term returns [6]. Banking Operations - Ping An Bank reported revenues of CNY 100.67 billion and net profits of CNY 38.34 billion, maintaining stable asset quality with a non-performing loan ratio of 1.05% [7]. - The bank's core tier one capital ratio improved to 9.52%, reflecting strong capital management [7]. Customer Engagement - The number of personal customers reached nearly 250 million, with a 2.9% increase since the beginning of the year, and a high retention rate for customers holding multiple contracts [7]. - The average number of contracts per customer increased to 2.94, indicating enhanced customer engagement [7]. Healthcare and Elderly Care Strategy - The health insurance premium income approached CNY 127 billion, with a 2.6% year-on-year growth, and a significant portion of customers benefiting from the healthcare ecosystem [8][9]. - The company has established a vast network of healthcare providers, covering over 35 countries and more than 1,300 overseas medical institutions [9]. AI and Technology Integration - Ping An is leveraging its extensive data resources to enhance AI capabilities, improving customer experience and operational efficiency [10][11]. - The company achieved significant automation in claims processing and customer service, with AI handling a large volume of inquiries and claims [11]. Social Responsibility and Sustainability - The company reported green insurance premiums of CNY 55.28 billion and provided substantial funding for rural development initiatives [12]. - Ping An's ESG ratings have improved, reflecting its commitment to sustainable development and social responsibility [12].