网约时常难成功、坐轮椅上车顶着头，预约一辆无障碍车咋这么难？

Core Viewpoint - The availability of accessible taxis and ride-hailing services in Beijing is severely limited, with all accessible taxis having been taken offline and ride-hailing options being expensive and difficult to book, highlighting a significant gap in service for individuals with mobility challenges, including the elderly and disabled [1][2][4]. Group 1: Current Situation of Accessible Taxis - All accessible taxis with Beijing B license plates have been taken offline, and the current accessible ride-hailing services are limited and costly [1][4]. - In 2008, a batch of accessible taxis was introduced in Beijing, but they have since been phased out, and the expansion plans proposed in 2015 faced numerous challenges [2][3]. - As of now, there are only about 200 accessible taxis (including ride-hailing) in Beijing, which is insufficient to meet the demand [2]. Group 2: Challenges in Booking Accessible Ride-Hailing Services - The main platform providing accessible ride-hailing services is Shouqi, which requires users to book at least two hours in advance, leading to difficulties in securing rides, especially during peak times [5][12]. - Users have reported frequent booking failures, particularly on weekends and holidays, due to a lack of available drivers and vehicles [5][12]. - The pricing for accessible ride-hailing services starts at 98 yuan for a basic ride, which can deter drivers from accepting short-distance bookings [12][27]. Group 3: Vehicle Configuration and Comfort Issues - Current accessible vehicles often do not meet the needs of larger wheelchairs or taller passengers, leading to discomfort during rides [18][19]. - There are two types of accessible vehicles: those with manual ramps and those with electric lift platforms, but users cannot choose which type they receive when booking [19][26]. - Drivers have reported that preparing vehicles for accessible rides can limit their ability to accept other bookings, contributing to the overall difficulty in securing rides [26]. Group 4: Regulatory and Standardization Efforts - A national standard for accessible taxi operations is being developed, expected to be released in 2026, which aims to address the lack of regulations in this area [29][32]. - Local authorities in Beijing are working to improve the accessible ride-hailing system and expand the types of vehicles available [33][36]. Group 5: Market Demand and Future Prospects - The demand for accessible transportation is growing, particularly among the elderly population in Beijing, which is projected to reach 514 million by 2024 [35]. - Experts suggest that both government and companies need to collaborate to enhance the accessibility of transportation services, including potential subsidies for providers [36][37]. - The market for accessible vehicles remains underdeveloped, indicating significant potential for growth and improvement in service offerings [34][36].