从“空姐”到“空嫂”，改变的不止称呼

Core Viewpoint - The recruitment of "air sisters" by Spring Airlines, which has relaxed age and experience requirements, reflects a shift in the evaluation of women's core competencies in the workplace, emphasizing skills over age and marital status [1][3]. Group 1: Recruitment Changes - Spring Airlines has introduced a recruitment policy for "air sisters" that does not require work experience, has no professional restrictions, and has raised the age limit to 40 years, prioritizing married individuals [1][2]. - The term "air sister" is used to distinguish from unmarried candidates, although the job responsibilities remain the same as those of flight attendants [2][3]. Group 2: Shifting Competency Evaluation - The change from "flight attendants" to "air sisters" signifies a broader change in how women's workplace competencies are assessed, moving away from age and marital status as barriers to career advancement [3]. - A significant percentage (74%) of the 88 air sisters hired over the past decade have been promoted to management positions, indicating that age and marital status do not hinder professional development [3]. Group 3: Service Philosophy and User Needs - The demand from passengers is shifting towards safety and comfort rather than mere aesthetics, highlighting the need for mature and empathetic flight attendants [4]. - The experience of married women in parenting provides valuable skills such as empathy, communication, and crisis management, which are increasingly necessary in contemporary airline service [4]. - The recruitment strategy adjustment reflects a deeper understanding of consumer needs and a commitment to a people-oriented service philosophy, marking a significant transformation in the service industry [4].