横琴人寿升级家庭医生服务 守护超530万客户家庭健康

Core Viewpoint - Hengqin Life Insurance has upgraded its "Family Doctor" service during its 9th anniversary customer service festival, embodying the "Insurance + Health" service concept to enhance service quality and customer experience [1] Service Upgrade Highlights - The service scope has significantly expanded from sharing among 4 people to 8 people, allowing more family members to benefit [3] - Service rights have been fully enhanced, with unlimited usage for services such as health report interpretation, psychological counseling, and expert consultations, making all 6 online medical services available without usage limits [3] Service Details - The Family Doctor service is provided by qualified third-party professional institutions, with a team of 6 doctors from top-tier hospitals covering necessary medical departments. The service is currently available to Gold Card and above customers, offering 10 medical health rights, including online consultations and offline medical resource coordination, creating a comprehensive health management service system [4] - The company aims to deepen service connotation and expand insurance value by extending services from traditional "risk compensation" to "health protection" and "emotional companionship," striving to provide a more comprehensive and warmer service experience to meet the public's demand for a better life [4] Customer Base and Future Plans - As of now, Hengqin Life Insurance has provided insurance protection and services to over 5.3 million customer families. The company plans to continue adhering to the service philosophy of "simple, convenient, friendly, warm, and reliable" through ongoing service innovation and optimization to better reward customer trust and support [5]