UPS Adds More Gig Drivers to Offset eCommerce Surges

Core Insights - UPS is increasing its reliance on gig delivery drivers to manage the growing eCommerce volumes, particularly during peak seasons [1][2][3] - The company is facing challenges with lightweight residential packages that do not sufficiently cover labor costs, prompting a strategic shift towards more profitable industrial and healthcare clients [4][5][8] Group 1: Gig Delivery Drivers - UPS has historically utilized gig drivers during busy holiday seasons and for last-mile deliveries in collaboration with the U.S. Postal Service [2] - The rise in eCommerce has led to more frequent surges in package volumes, necessitating the hiring of additional gig drivers to meet demand [3] Group 2: Strategic Realignment - UPS is undergoing a significant strategic shift aimed at reducing costs and enhancing profitability, which includes layoffs and buyouts of 34,000 drivers and warehouse workers, resulting in approximately $2.2 billion in cost reductions this year [4][6] - The company reported a 2.6% decline in domestic revenue for Q3, attributed to a planned decrease in volume, while international operations saw a 4.8% increase in average daily volume [7]