Microsoft Says ‘Problematic Configuration Change' Caused Outage of Cloud Services

Core Points - Microsoft is addressing service degradation issues affecting Microsoft 365 and Azure cloud services [1][3] - Users may experience difficulties accessing Microsoft 365 services due to these issues [2][3] - The root cause is identified as a problematic configuration change in Azure infrastructure [3][4] Microsoft 365 Issues - Users are encountering access issues with Microsoft 365 services and portals [2] - Microsoft is investigating the impact on users and has confirmed that the issues are affecting service availability [3] Azure Service Disruptions - Azure Front Door services began experiencing issues on Wednesday around 16:00 UTC [4] - An inadvertent configuration change triggered the service disruptions [4] - Microsoft has deployed a "last known good" configuration and is working on traffic rebalancing to restore services [4] Recovery Efforts - Initial signs of recovery are being observed as Microsoft works on restoring affected services [4] - Microsoft expects full recovery by 23:20 UTC on the same day [4] - Support teams are treating the issue as a top priority and are actively working on fixes [5][6]