抖音宣布:清退!
Sou Hu Cai Jing·2025-10-30 11:15

Core Points - Douyin Group's Vice President highlighted the issue of fraudulent logistics services deceiving consumers through "fake waybills," which severely infringes on consumer rights [1] - Douyin E-commerce has taken action by delisting several non-compliant logistics providers on October 29, including Zhongtong Cold Chain, Jishida, Water Fun Home, and Tiezhong Express [5][7] - The platform aims to combat false shipping, unauthorized order transfers, and fake tracking information to maintain fair trading practices [1][7] Summary by Categories Consumer Rights - The fraudulent activities of certain logistics providers have delayed deliveries and made it difficult for consumers to seek redress, undermining fair trading [1][7] - Douyin E-commerce emphasizes the importance of safeguarding consumer logistics experiences as a key responsibility [7] Compliance Actions - On October 29, Douyin E-commerce will implement a clean-up of malicious order transfer logistics providers to ensure fulfillment authenticity [5][7] - The identified logistics providers engaged in practices such as using third-party electronic waybills to create false tracking information [7] Violations and Methods - The core methods of the violating logistics providers include circumventing platform requirements and creating fake tracking by stitching together normal waybill data [7] - Violating logistics providers have been found to upload false tracking numbers in bulk, misleading the system into showing orders as "picked up/in transit/signed" when they were not fulfilled as per the tracking [7]