Core Viewpoint - The current advancements in artificial intelligence (AI) are significantly reshaping the global technological landscape and fundamentally altering the value creation logic within the financial and insurance sectors [1][3]. Group 1: AI Application and Development - The company has entered the 3.0 phase of large-scale AI application, achieving 100% coverage of core scenarios in five key areas: marketing, service, operations, management, and business [3]. - The digital transformation strategy of the company consists of three stages: online, data-driven, and intelligent, with the company entering the intelligent phase in 2021 [3]. - The company has implemented over 1,000 sub-business scenarios and has a team of more than 350 algorithm engineers, supported by a scalable AI architecture that allows for rapid integration of new large models within a week [3]. Group 2: AI Safety Governance - The company emphasizes AI safety governance, establishing a comprehensive system that includes application safety, data security, model algorithm safety, and compliance operations to ensure AI applications are "safe, reliable, and controllable" [3]. Group 3: AI Empowering Financial Productivity - In the smart service domain, the company developed the "Eagle Eye" system, which integrates over 100 risk models to enhance digital risk reduction capabilities, providing services for various projects along the Belt and Road Initiative [4]. - During the "14th Five-Year Plan" period, the Eagle Eye system issued 162,000 intelligent disaster warnings and sent out 47 billion warning messages, covering 130 million customers [4]. Group 4: Operational Efficiency and Fraud Prevention - The company has automated 90% of new car insurance policy operations using AI, reducing the average processing time from 6 minutes to 1.2 minutes, significantly decreasing customer wait times [6]. - In the area of fraud prevention, the company has established a digital risk control system that enhances the accuracy and efficiency of fraud detection, with a cumulative interception amount of 11.9 billion yuan in 2024 [6].
平安产险董事长龙泉: 人工智能重塑保险价值链 |金融街论坛聚焦