理想汽车发长文回应

Core Viewpoint - The incident involving the Ideal MEGA 2024 model vehicle catching fire has raised significant concerns among users, media, and the public, prompting the company to issue a recall for safety inspections and repairs [4][12]. Group 1: Incident Details - On October 23, a fire broke out in an Ideal MEGA vehicle while in motion, leading to a rapid escalation of flames, although two individuals managed to escape safely [1]. - The company acknowledged that their cloud-based warning system had detected issues approximately four hours before the incident, but due to the unprecedented nature of non-collision fires, immediate action was not taken [5][6]. Group 2: Company Response - The company has initiated an internal investigation and confirmed that the fire was linked to insufficient corrosion resistance of the coolant in a specific batch of vehicles, which could lead to battery overheating under certain conditions [4][12]. - A recall plan has been filed with the National Market Supervision Administration to inspect and repair all vehicles from the affected batch, which includes 11,411 units produced between February 18, 2024, and December 27, 2024 [13][14]. Group 3: Safety Measures - The company is committed to enhancing training for frontline teams to improve risk identification and decision-making capabilities [6]. - Future strategies will include optimizing the cloud-based warning system to provide more decisive guidance to drivers in critical situations [6][11]. Group 4: Recall Process - The recall will be conducted in the order of vehicle delivery, with priority given to those that have received coolant-related alerts [15]. - Vehicles will undergo a comprehensive inspection and replacement of critical components, including the coolant, battery, and motor controller, with an extended warranty offered for the replaced parts [14][16].