记者探访：海南离岛免税“升级”政策实施首日的免税消费热

Core Viewpoint - The new Hainan duty-free policy, effective from November 1, 2025, expands the range of duty-free products to 47 categories and introduces new requirements for local residents, enhancing consumer shopping experiences and meeting diverse demands [1][12]. Group 1: Policy Changes - The policy adjustment includes one addition and three optimizations: the addition of six categories of domestic products for duty-free sales, an expanded user base for the policy, and allowing local residents to purchase duty-free items once a year without limits on the number of purchases [1][12]. - The new policy aims to broaden the benefits of the duty-free shopping system, catering to the diverse shopping needs of consumers [1]. Group 2: Consumer Experience - The introduction of new product categories, such as digital electronics and household appliances, has attracted significant interest from younger consumers, enhancing the shopping experience [3][4]. - The "immediate purchase and pick-up" option simplifies the shopping process for local residents, making duty-free shopping as convenient as shopping at a local supermarket [3][4]. Group 3: Retail Adjustments - Duty-free stores have created specialized areas, such as the "Good Goods Market," to showcase new categories like pet supplies, musical instruments, and household appliances, facilitating one-stop shopping for customers [4][8]. - Retailers are actively training staff on the new policy to ensure they are well-informed and can provide effective customer service [6][8]. Group 4: Regulatory Measures - The Hainan Customs has implemented measures to ensure the smooth execution of the new policy, focusing on key operational aspects and providing guidance to businesses on compliance with the new regulations [8][12]. - The customs authority has developed regulatory plans to accommodate new shopping scenarios for local residents and departing travelers, optimizing the customs clearance process [8][12].