Workflow
天猫双11进行时:海尔多榜单第一,热度持续领先

Core Insights - This year's Double 11 shopping festival sees e-commerce platforms adopting "official discounts/single item direct reductions" as the main promotional strategy, simplifying the purchasing process for consumers and allowing them to focus more on product selection [1] - The home appliance industry is increasingly favoring brands with strong product and service capabilities, as evidenced by Haier's leading sales performance across multiple categories during the event [1] - Haier's success is attributed to its long-term commitment to "user thinking," which includes product innovation, interaction optimization, service upgrades, and rights protection, aligning with industry trends and consumer needs [1] Product Highlights - Haier's AI-driven products address consumer pain points, with the Cloud Creek Wash-Dry 4.0 Pro set achieving top sales in the washing machine category due to its efficient cleaning and drying capabilities [3] - The Haier Mairang refrigerator, featuring award-winning preservation technology, ranks first in the high-end refrigerator segment, while the Haier Big Mouth C61 Pro range hood leads the new product rankings in the subsidized category [3] Marketing and User Engagement - Haier focuses on high-quality content to enhance user trust, involving nearly 500 influencers in live demonstrations to showcase product capabilities [4] - Collaborative events like "Challenge New Possibilities" with CCTV allow consumers to witness the performance of Haier's products under extreme conditions, reinforcing the brand's technological strength [4] Service and Customer Experience - Haier has improved service efficiency through digital transformation, ensuring prompt delivery and installation across a wide geographic area, including rural regions [5] - The company has launched promotional campaigns tied to partnerships with major football clubs, offering consumers opportunities to win prizes and enhancing engagement with sports fans [5] Strategic Outlook - The Double 11 event emphasizes the importance of product strength, brand power, marketing innovation, and user engagement for brands to succeed in a competitive landscape [7] - Brands that align closely with consumer needs and preferences are likely to see increased order volumes as a form of consumer endorsement [7]