nCino Introduces “Digital Partners,” Role-based Agents Purpose-built to Establish a Dual Workforce for Financial Services

Core Insights - nCino, Inc. has launched "Digital Partners" within its platform to enhance banking operations by providing role-based AI agents that support decision-making and relationship building [1][2] Group 1: Digital Partners Overview - The Digital Partners are designed to address specific workflows and pain points for various users, including C-suite executives and relationship managers, by delivering contextually relevant assistance [2][3] - These agents operate alongside staff, creating a "dual workforce" that amplifies human capabilities rather than replacing them [2][3] - The Digital Partners are built on a multi-layer architecture that includes foundational tools and role-specific intelligence, accessible through nCino's conversational AI interface, Banking Advisor [3][4] Group 2: Specific Digital Partners - The five Digital Partners include: - Executive Digital Partner: Provides strategic intelligence for C-suite decision-making [4] - Analyst Digital Partner: Accelerates risk assessment and financial analysis for underwriters [4] - Service Digital Partner: Enhances relationship management for identifying cross-sell opportunities [4] - Processor Digital Partner: Eliminates workflow bottlenecks by coordinating documentation and compliance [4] - Client Digital Partner: Offers AI-enhanced self-service banking experiences directly to customers [3][4] Group 3: Future Developments - The deployment of Digital Partners will occur over the coming year, starting with the Analyst Digital Partner in November 2025 [5] - nCino aims to continuously evolve its technology and capabilities, allowing financial institutions to redirect talent toward higher-value work [3][5]