能聊、会答、懂攻略！深圳率先推出全国首个地铁AI智能体

Core Insights - Shenzhen Metro Group and its subsidiary Shenzhen Tong have launched the first "public transportation + urban services" AI assistant named AI Shen Tie Bao, which aims to enhance the travel experience for residents and visitors in Shenzhen [1][4]. Group 1: AI Shen Tie Bao Features - AI Shen Tie Bao utilizes a large language model with billions of parameters for semantic understanding, providing a natural conversation experience with quick responses [4]. - The AI assistant offers comprehensive travel services, including route planning, schedule inquiries, transportation card top-ups, and post-trip invoice issuance, creating a closed-loop smart travel service [4]. - It serves as a local guide, offering travel tips, shopping area directions, food and hotel recommendations, and insights into Shenzhen's history and local events [4]. Group 2: User Experience and Benefits - Users have expressed satisfaction with AI Shen Tie Bao, noting its ability to consolidate multiple travel-related tasks into a single interaction, likening it to having a personal travel assistant [4]. - The AI assistant features a "Shenzhen Travel Benefits Zone," where users can access various travel discounts and opportunities to win fare coupons by engaging with the service [4][5]. Group 3: Technology and Integration - AI Shen Tie Bao leverages advanced technologies such as artificial intelligence and big data, integrating core resources from metro operations, commercial management, and hotels, while also connecting with the Alipay platform [5]. - This integration creates a unique "rail+" knowledge system that links urban transportation hubs with diverse local services, establishing a one-stop smart service ecosystem from departure to arrival [5].