深圳地铁AI智能体“深铁宝”上线

Core Insights - Shenzhen Metro Group and its subsidiary Shenzhen Tong have launched the AI Deep Rail Treasure intelligent assistant, marking the first "public transport + city service" AI assistant in the country [1][3] Group 1: AI Deep Rail Treasure Features - The AI Deep Rail Treasure utilizes a model with hundreds of billions of parameters for semantic understanding, enabling "one-sentence direct access and second-level response" for intelligent interaction [3] - It offers comprehensive travel services throughout the journey, including pre-trip route planning, schedule inquiries, transportation card recharges, in-journey QR code scanning, and post-trip invoice issuance, creating a closed-loop smart travel service [3][11] - As a city guide, it provides travel tips, shopping district guidance, food and hotel recommendations, and insights into local culture and events, making it a knowledgeable assistant for both travel and local exploration [3][11] Group 2: User Engagement and Benefits - The AI Deep Rail Treasure features a "Shenzhen Travel Benefits Zone," aggregating various travel discounts, allowing users to send "Shenzhen travel discounts" via mobile to win ride coupons [6] - The integration of AI and big data connects core resources from metro operations, commercial management, and hotels, forming a unique "rail + city" knowledge system that links urban transport hubs with diverse local services [11]