对话式AI，等待下一次「万亿时刻」

Core Insights - The rise of conversational AI is creating significant business opportunities, with 67% of enterprises planning to prioritize conversational AI by 2025 and 84% intending to increase investments in the next year [1][3] - Agora's conversational AI usage saw a 151% quarter-over-quarter growth by Q3 2025, indicating strong market demand [1] Group 1: Technology and Development - Conversational AI integrates technologies such as large language models (LLM), automatic speech recognition (ASR), text-to-speech (TTS), and real-time engagement (RTE) [3] - Agora released the "2025 Conversational AI Development White Paper," outlining the evolution of technology, core technologies, mainstream solutions, quality assessment systems, industry case studies, and future trends [3][9] - The main technical challenges for conversational AI include low latency response, natural interruption, context management, and emotional understanding [6][19] Group 2: Product Offerings - Agora introduced a series of conversational AI products, including the next-generation conversational AI engine, development kits, evaluation platforms, and orchestration platforms [3][8] - The Engine 2.0 offers end-to-end high-speed response and advanced features like intelligent interruption and voiceprint recognition, designed for easy integration into various applications [8][19] Group 3: Evaluation Framework - The "three-dimensional two-track" evaluation framework proposed in the white paper assesses AI's understanding, expression, and interaction capabilities through benchmark and user-oriented testing [9][10] - This framework aims to provide a comprehensive and objective assessment of conversational AI, addressing the complexity of voice and dialogue elements [9][10] Group 4: Market Applications - Conversational AI is already being implemented in smart hardware, emotional companionship, and online education, with 2025 expected to be a breakout year for AI hardware [15][19] - The technology is evolving to create more human-like interactions, enhancing user experience in various applications [19][20] Group 5: Future Outlook - Future developments in conversational AI may include multimodal interactions, enabling AI to understand user expressions and gestures, bringing human-machine interaction closer to human-human interaction [20][21] - The potential for conversational AI to become a "super assistant" and integrate into business processes suggests significant commercial value and new business models [20][21] Group 6: Industry Impact - The growth of conversational AI is expected to lower the barriers to AI technology usage, promoting equality and accessibility in technology [21][22] - Agora's annual service minutes have surpassed 1 trillion, marking a milestone for RTE technology as an essential industry component [22][23]