Core Insights - Helport AI has established a new office in Mexico City, marking a significant step in its international expansion and multilingual AI service delivery [1][2] Group 1: Strategic Expansion - The Mexico City office will serve as the regional headquarters for Latin America, focusing on Spanish-language operations and connecting teams across Southeast Asia and the Americas [2][4] - This new hub is expected to enhance Helport AI's global multilingual AI delivery network, supporting various languages including Spanish, English, Bahasa, and Thai [2][6] Group 2: Business Model and Performance - Helport AI employs a hybrid AI + BPO business model, which has shown promising results since the launch of its Manila-based 'Global Center of Excellence' in January 2025, achieving multi-sector growth [4][5] - The company utilizes a performance-based collaboration model, where clients pay based on achieved business outcomes, aligning incentives with client success [5] Group 3: Operational Focus - Key functions of the Mexico City hub will include developing AI use cases for Spanish-speaking markets, localizing AI knowledge bases, and establishing operational teams for business expansion in Latin America and North America [7][8] - The global structure aims to deliver intelligent AI + BPO solutions across diverse languages and cultures, enhancing efficiency for enterprises [6][8] Group 4: Leadership Perspective - The CEO of Helport AI emphasized that the opening of the Mexico City office is a crucial milestone in the company's global strategy, aiming to bridge advanced AI technologies with real-world business outcomes [9]
Helport AI Opens Mexico City Office