Core Insights - Helport AI has successfully expanded its partnership with Atome, a leading Buy Now, Pay Later platform in Southeast Asia, achieving top performance in Atome's regional performance charts [1][2] - The partnership, initiated on May 19, 2025, has led to the onboarding of 78 trained AI-enabled agents, resulting in significant improvements in performance metrics [2][3] - Ongoing discussions between Helport AI and Atome aim to explore further program expansions in response to the growing adoption of BNPL services in Southeast Asia [3] Company Overview - Helport AI is a global technology company specializing in intelligent customer communication software and services, with its flagship product, AI Assist, designed to enhance the capabilities of customer contact teams [4] - The company focuses on leveraging AI technology to train and scale high-performing, compliant voice-based BPO teams tailored to the needs of fintech clients [3] Industry Context - Atome is recognized as one of Southeast Asia's leading BNPL platforms, providing consumers with flexible, interest-free payment options and aiming to improve financial access [5] - The partnership between Helport AI and Atome exemplifies the integration of AI technology in the BPO sector, enhancing operational efficiency and customer engagement [2][3]

Core Insights - Helport AI has formed a strategic partnership with Best Life & Co. to enhance mortgage operations through AI technology [1][2] - The collaboration aims to improve loan officer productivity by integrating AI-powered sales platforms and remote agents [2][3] Company Overview - Helport AI Limited (NASDAQ: HPAI) specializes in intelligent customer communication software and services for enterprise clients [1][4] - The company's flagship product, AI Assist, provides real-time guidance and tools to enhance sales and customer engagement [4] Partnership Details - The partnership with Best Life & Co. is designed to transform the mortgage value chain by leveraging automation and intelligence [2] - Since the rollout began in July, pre-approved loan applications have doubled, leading to an increase in high-quality leads for Best Life's loan officers [2] Operational Improvements - The integration of AI-assisted remote agents is expected to address challenges such as ramp time, inconsistent lead follow-up, and agent turnover [3] - The partnership anticipates efficiencies from automated lead qualification and real-time coaching for sales representatives, aimed at boosting customer engagement and close rates [3] Market Position - Best Life & Co. is recognized as Michigan's top-selling eXp Realty team, focusing on high-conversion real estate and mortgage transactions [5] - The broker/owner of Best Life emphasizes that AI is a competitive necessity for modernizing the mortgage customer journey [4]

Core Insights - Helport AI has launched HelportGo, a mobile application aimed at enhancing productivity for professionals by providing enterprise-grade AI call assistance [1][2] - The application is designed to convert conversations into structured, actionable business intelligence, marking a strategic expansion for Helport AI beyond enterprise clients [2][5] Product Features - HelportGo offers a suite of AI-driven client service and CRM features, eliminating the need for manual note-taking and reducing follow-up work for mobile professionals [3][4] - The app includes industry-specific templates for sectors like real estate, insurance, and financial services, along with a customizable workflow engine for users in other industries [4] Availability and Future Plans - HelportGo is currently available on iOS, with an Android version set to be released soon, representing a significant step in Helport AI's mission to provide enterprise-grade intelligence to individual professionals [6]

Core Insights - Helport AI Limited has appointed Hiu-Yu "Vanessa" Chan as Chief Commercial Officer to lead commercial expansion and strategic partnerships in North America [1][2][3] - Ms. Chan brings over 23 years of experience in enterprise leadership across AI and SaaS, having held senior roles at major companies like Google Cloud and SAP [2][3] - The appointment is expected to enhance Helport AI's go-to-market strategy and customer success initiatives, supporting the company's global growth [2][3] Company Overview - Helport AI is an AI technology company focused on intelligent customer communication software and services for enterprise clients [1][4] - The company's flagship product, AI Assist, serves as a real-time co-pilot for customer contact teams, aimed at improving sales and customer engagement while reducing costs [4] - Helport AI's mission is to empower users to work as experts by leveraging AI to enhance human capabilities [4]

Company Overview - Helport AI Limited (NASDAQ: HPAI) is an AI technology company focused on providing intelligent customer communication software and services to enterprise clients [4] - The company's flagship product, AI Assist, serves as a real-time co-pilot for customer contact teams, enhancing sales, customer engagement, and cost efficiency [4] Conference Participation - Amy Fong, President & Interim Chief Financial Officer of Helport AI, will participate in the Baird Global Consumer, Technology & Services Conference from June 3-5, 2025, at the InterContinental New York Barclay Hotel [1][2] - In addition to the conference, Ms. Fong will engage in one-on-one meetings with investors and participate in Baird's Business Process Outsourcing Dinner on June 2, 2025 [3]

Core Insights - Helport AI has launched Helport Remote, a workforce monitoring and management tool aimed at enhancing the efficiency of remote contact centers [1][2] - The tool is designed to address challenges in agent oversight, time zone scheduling, and operational transparency in a decentralized workforce [2][6] - Helport Remote integrates behavioral data, time-sensitive scheduling, and low-bandwidth video monitoring into a single platform [3][5] Company Overview - Helport AI is an AI technology company focused on intelligent customer communication software and services, with a strong foundation in the contact center industry [4][8] - The company has established a base of contact center clients across various regions and launched a new office in the Philippines to support innovation [4][6] - Helport AI's mission is to empower users to work as experts by leveraging AI to enhance human capabilities [8] Product Features - Helport Remote includes an agent-side client and an operations dashboard for seamless tracking of working hours, training time, and meeting participation [5] - The product utilizes proprietary WebRTC infrastructure for efficient video monitoring with minimal bandwidth usage, making it suitable for small and mid-sized businesses [5] - It generates comprehensive performance reports that provide actionable insights for optimizing shift planning and aligning agent operations with customer expectations [5] Market Relevance - Helport Remote is particularly relevant for offshore markets like the Philippines, where compliance with work-hour regulations is crucial for maintaining service-level agreements [6][7] - The tool aims to facilitate operational agility while ensuring agent performance and well-being in a rapidly evolving contact center industry [6][7]

Core Insights - Helport AI Limited celebrates the victory of brand ambassador Ben Griffin at the 2025 Zurich Classic of New Orleans, highlighting the company's mission to empower excellence through technology [3][5][7] - Griffin's journey from a mortgage loan officer to a PGA TOUR champion reflects the resilience and performance that Helport AI aims to instill in customer-focused industries [4][6] Company Overview - Helport AI (NASDAQ: HPAI) is an AI technology company that provides intelligent customer communication software and services to enterprise clients [3][8] - The company's flagship product, AI Assist, serves as a real-time co-pilot for customer contact teams, offering intelligent conversation guidance, compliance support, and actionable insights [5][8] Strategic Vision - The company emphasizes the importance of empowering professionals in high-pressure roles by providing them with the necessary tools to excel [5][7] - Helport AI's mission is to enhance human performance through AI, aiming to elevate rather than replace human capabilities [9]

Core Insights - Helport AI has launched a new version of its AI-powered software aimed at enhancing efficiency and compliance in the consumer financing and debt collection sectors [2][4] - The company has established partnerships with three consumer financing firms, including two publicly listed in the U.S., since opening its Philippines office [2][6] - The Philippines office serves as Helport AI's 'Global Center of Excellence' for AI operations, having successfully completed pilot programs that demonstrate the software's effectiveness in optimizing collection strategies [3][6] Company Developments - The new software version is designed to automate core components of debt servicing and recovery, thereby reducing manual processes and operational costs while improving recovery rates [4][5] - Helport AI's software has shown strong performance benchmarks in pilot tests, including increased agent efficiency and improved customer engagement [6] - The company is focused on expanding its global presence and developing industry-specific AI tools for high-impact sectors such as mortgage sales and insurance [7][8] Technology and Innovation - The AI solutions provided by Helport AI include features such as real-time intelligent scripting, automated call summaries, and comprehensive regulatory compliance [8] - The AI engine continuously analyzes customer interactions and market trends to generate actionable insights, driving efficiency improvements [8]

Financial Data and Key Metrics Changes - For the first half of fiscal year 2025, HealthPort AI recorded a revenue of $16.4 million, reflecting a 13.1% increase period over period [5] Business Line Data and Key Metrics Changes - The company has seen continuous revenue growth on a half-yearly basis since 2023, indicating a solid product and proven ability to track further progress [5] Market Data and Key Metrics Changes - North America is identified as a prime market for scalable rapid growth due to its high purchasing power and widespread SaaS and AI adoption, particularly in sectors like mortgage and insurance sales [9] Company Strategy and Development Direction - HealthPort AI is focusing on expanding into high-growth new markets such as North America and Southeast Asia, shifting resources from traditional revenue-generating areas [7] - The company aims to differentiate itself in a crowded AI market by emphasizing its established product and capabilities [8] Management's Comments on Operating Environment and Future Outlook - Management acknowledges that GAAP net income has been impacted by increased amortization of intangible assets, R&D costs, and global expansion efforts, which will continue to pressure net income for the remainder of fiscal year 2025 [10] - The company expects ongoing investments in R&D and expansion to be critical for future growth, despite the current pressure on net income [10] Other Important Information - As of December 31, 2024, the company had cash of $900,000, up from $100,000 a year earlier, but additional cash held by a third party entity is not fully reflected in this figure [12] Q&A Session Summary Question: Why is the company confident in future growth despite slow top-line growth? - The company is shifting efforts to new markets, which requires navigating normal sales cycles that can take six months or longer [7] Question: How does the company differentiate itself in a crowded AI market? - HealthPort AI emphasizes its established product and capabilities, noting that many competitors are still in the product development stage [8] Question: What drove the decline in GAAP net income? - The decline was primarily due to increased amortization of intangible assets, R&D costs, global expansion efforts, and elevated expenses from being a public company [10] Question: Is the company considering raising additional capital? - The company has a cash position of $900,000, but additional cash held by a third party is not fully reflected, indicating a potential need for capital [11][12]

Core Insights - Helport AI Limited reported a revenue increase of 13.1% to $16.4 million for the first half of fiscal year 2025, driven by the growing adoption of AI-driven solutions among enterprise clients [1][5][7] - The company experienced a significant decrease in net income, down 82.9% to $1.1 million, attributed to increased investments in R&D, regulatory compliance, and global expansion [5][18] - The average monthly subscribed seats rose by 29.1% to 6,469, indicating strong demand for the company's AI services [5][7] Financial Performance - Revenue for the six months ended December 31, 2024, was $16.4 million, up from $14.5 million in the same period of 2023 [5][7] - Gross profit decreased to $9.0 million, down 7.7% from $9.7 million, resulting in a gross profit margin reduction from 67.0% to 54.6% [11][18] - Operating cash flow was positive at $3.9 million, supporting business expansion and strategic initiatives [5][19] Operational Developments - The company successfully launched its AI Assist software on Google Cloud Marketplace, enhancing accessibility for businesses [5][6] - A strategic partnership was formed with a US wholesale mortgage lender to provide AI Assist software to over 100,000 loan officers [5][6] - Helport AI opened a new office in the Philippines, establishing a 'Global Center of Excellence' for AI operations, with headcount exceeding 100 within three months [5][6] Market Expansion and Strategy - The company is focusing on expanding its presence in North America and Southeast Asia, targeting high-growth markets [6][8] - Helport AI is tailoring its AI solutions for specific industries, including insurance, mortgage sales, and government services, to capture greater market share [6][8] - Continued investment in R&D aims to enhance product differentiation and address industry-specific needs [8][14] Cost Structure and Investments - Cost of revenue increased by 55.2% to $7.4 million, primarily due to higher outsourced operation costs [10][11] - Selling and marketing expenses surged by 953.0% to $528,746, reflecting the establishment of dedicated sales teams in the U.S. [12][13] - General and administrative expenses rose by 125.2% to $4.6 million, driven by increased professional service fees and payroll expenses [13][18]