Experienced Executive to Lead Commercial Expansion, Strategic Partnerships, and Revenue Acceleration Initiatives in North AmericaExperienced Executive to Lead Commercial Expansion, Strategic Partnerships, and Revenue Acceleration Initiatives in North America SINGAPORE and SAN DIEGO, June 18, 2025 (GLOBE NEWSWIRE) -- Helport AI Limited (NASDAQ: HPAI) (“Helport AI” or the “Company”), an AI technology company serving enterprise clients with intelligent customer communication software and services, today announ ...

Company Overview - Helport AI Limited (NASDAQ: HPAI) is an AI technology company focused on providing intelligent customer communication software and services to enterprise clients [4] - The company's flagship product, AI Assist, serves as a real-time co-pilot for customer contact teams, enhancing sales, customer engagement, and cost efficiency [4] Conference Participation - Amy Fong, President & Interim Chief Financial Officer of Helport AI, will participate in the Baird Global Consumer, Technology & Services Conference from June 3-5, 2025, at the InterContinental New York Barclay Hotel [1][2] - In addition to the conference, Ms. Fong will engage in one-on-one meetings with investors and participate in Baird's Business Process Outsourcing Dinner on June 2, 2025 [3]

Core Insights - Helport AI has launched Helport Remote, a workforce monitoring and management tool aimed at enhancing the efficiency of remote contact centers [1][2] - The tool is designed to address challenges in agent oversight, time zone scheduling, and operational transparency in a decentralized workforce [2][6] - Helport Remote integrates behavioral data, time-sensitive scheduling, and low-bandwidth video monitoring into a single platform [3][5] Company Overview - Helport AI is an AI technology company focused on intelligent customer communication software and services, with a strong foundation in the contact center industry [4][8] - The company has established a base of contact center clients across various regions and launched a new office in the Philippines to support innovation [4][6] - Helport AI's mission is to empower users to work as experts by leveraging AI to enhance human capabilities [8] Product Features - Helport Remote includes an agent-side client and an operations dashboard for seamless tracking of working hours, training time, and meeting participation [5] - The product utilizes proprietary WebRTC infrastructure for efficient video monitoring with minimal bandwidth usage, making it suitable for small and mid-sized businesses [5] - It generates comprehensive performance reports that provide actionable insights for optimizing shift planning and aligning agent operations with customer expectations [5] Market Relevance - Helport Remote is particularly relevant for offshore markets like the Philippines, where compliance with work-hour regulations is crucial for maintaining service-level agreements [6][7] - The tool aims to facilitate operational agility while ensuring agent performance and well-being in a rapidly evolving contact center industry [6][7]

Core Insights - Helport AI Limited celebrates the victory of brand ambassador Ben Griffin at the 2025 Zurich Classic of New Orleans, highlighting the company's mission to empower excellence through technology [3][5][7] - Griffin's journey from a mortgage loan officer to a PGA TOUR champion reflects the resilience and performance that Helport AI aims to instill in customer-focused industries [4][6] Company Overview - Helport AI (NASDAQ: HPAI) is an AI technology company that provides intelligent customer communication software and services to enterprise clients [3][8] - The company's flagship product, AI Assist, serves as a real-time co-pilot for customer contact teams, offering intelligent conversation guidance, compliance support, and actionable insights [5][8] Strategic Vision - The company emphasizes the importance of empowering professionals in high-pressure roles by providing them with the necessary tools to excel [5][7] - Helport AI's mission is to enhance human performance through AI, aiming to elevate rather than replace human capabilities [9]

Core Insights - Helport AI has launched a new version of its AI-powered software aimed at enhancing efficiency and compliance in the consumer financing and debt collection sectors [2][4] - The company has established partnerships with three consumer financing firms, including two publicly listed in the U.S., since opening its Philippines office [2][6] - The Philippines office serves as Helport AI's 'Global Center of Excellence' for AI operations, having successfully completed pilot programs that demonstrate the software's effectiveness in optimizing collection strategies [3][6] Company Developments - The new software version is designed to automate core components of debt servicing and recovery, thereby reducing manual processes and operational costs while improving recovery rates [4][5] - Helport AI's software has shown strong performance benchmarks in pilot tests, including increased agent efficiency and improved customer engagement [6] - The company is focused on expanding its global presence and developing industry-specific AI tools for high-impact sectors such as mortgage sales and insurance [7][8] Technology and Innovation - The AI solutions provided by Helport AI include features such as real-time intelligent scripting, automated call summaries, and comprehensive regulatory compliance [8] - The AI engine continuously analyzes customer interactions and market trends to generate actionable insights, driving efficiency improvements [8]

Financial Data and Key Metrics Changes - For the first half of fiscal year 2025, HealthPort AI recorded a revenue of $16.4 million, reflecting a 13.1% increase period over period [5] Business Line Data and Key Metrics Changes - The company has seen continuous revenue growth on a half-yearly basis since 2023, indicating a solid product and proven ability to track further progress [5] Market Data and Key Metrics Changes - North America is identified as a prime market for scalable rapid growth due to its high purchasing power and widespread SaaS and AI adoption, particularly in sectors like mortgage and insurance sales [9] Company Strategy and Development Direction - HealthPort AI is focusing on expanding into high-growth new markets such as North America and Southeast Asia, shifting resources from traditional revenue-generating areas [7] - The company aims to differentiate itself in a crowded AI market by emphasizing its established product and capabilities [8] Management's Comments on Operating Environment and Future Outlook - Management acknowledges that GAAP net income has been impacted by increased amortization of intangible assets, R&D costs, and global expansion efforts, which will continue to pressure net income for the remainder of fiscal year 2025 [10] - The company expects ongoing investments in R&D and expansion to be critical for future growth, despite the current pressure on net income [10] Other Important Information - As of December 31, 2024, the company had cash of $900,000, up from $100,000 a year earlier, but additional cash held by a third party entity is not fully reflected in this figure [12] Q&A Session Summary Question: Why is the company confident in future growth despite slow top-line growth? - The company is shifting efforts to new markets, which requires navigating normal sales cycles that can take six months or longer [7] Question: How does the company differentiate itself in a crowded AI market? - HealthPort AI emphasizes its established product and capabilities, noting that many competitors are still in the product development stage [8] Question: What drove the decline in GAAP net income? - The decline was primarily due to increased amortization of intangible assets, R&D costs, global expansion efforts, and elevated expenses from being a public company [10] Question: Is the company considering raising additional capital? - The company has a cash position of $900,000, but additional cash held by a third party is not fully reflected, indicating a potential need for capital [11][12]

Core Insights - Helport AI Limited reported a revenue increase of 13.1% to $16.4 million for the first half of fiscal year 2025, driven by the growing adoption of AI-driven solutions among enterprise clients [1][5][7] - The company experienced a significant decrease in net income, down 82.9% to $1.1 million, attributed to increased investments in R&D, regulatory compliance, and global expansion [5][18] - The average monthly subscribed seats rose by 29.1% to 6,469, indicating strong demand for the company's AI services [5][7] Financial Performance - Revenue for the six months ended December 31, 2024, was $16.4 million, up from $14.5 million in the same period of 2023 [5][7] - Gross profit decreased to $9.0 million, down 7.7% from $9.7 million, resulting in a gross profit margin reduction from 67.0% to 54.6% [11][18] - Operating cash flow was positive at $3.9 million, supporting business expansion and strategic initiatives [5][19] Operational Developments - The company successfully launched its AI Assist software on Google Cloud Marketplace, enhancing accessibility for businesses [5][6] - A strategic partnership was formed with a US wholesale mortgage lender to provide AI Assist software to over 100,000 loan officers [5][6] - Helport AI opened a new office in the Philippines, establishing a 'Global Center of Excellence' for AI operations, with headcount exceeding 100 within three months [5][6] Market Expansion and Strategy - The company is focusing on expanding its presence in North America and Southeast Asia, targeting high-growth markets [6][8] - Helport AI is tailoring its AI solutions for specific industries, including insurance, mortgage sales, and government services, to capture greater market share [6][8] - Continued investment in R&D aims to enhance product differentiation and address industry-specific needs [8][14] Cost Structure and Investments - Cost of revenue increased by 55.2% to $7.4 million, primarily due to higher outsourced operation costs [10][11] - Selling and marketing expenses surged by 953.0% to $528,746, reflecting the establishment of dedicated sales teams in the U.S. [12][13] - General and administrative expenses rose by 125.2% to $4.6 million, driven by increased professional service fees and payroll expenses [13][18]

Core Viewpoint - Helport AI Limited will hold a conference call on March 31, 2025, to discuss its financial results for the first half of fiscal year 2025, ongoing initiatives, and recent milestones [1]. Group 1: Conference Call Details - The conference call will be hosted by CEO Guanghai Li and President Amy Fong, followed by a Q&A session [2]. - The call is scheduled for March 31, 2025, at 4:30 p.m. Eastern Time, with a toll-free dial-in number provided for participants [2]. - A live broadcast of the conference call will be available, along with a replay option until July 1, 2025 [3]. Group 2: Company Overview - Helport AI is an AI technology company focused on enhancing customer communication through its digital platform and intelligent software solutions [3]. - The company's mission is to empower users to operate at an expert level in customer contact services [3].

Core Viewpoint - Helport AI Limited has launched an upgraded version of its AI-powered software specifically designed for the insurance sector, aiming to enhance customer interactions and operational efficiency [1][2][8] Company Overview - Helport AI is an AI technology company focused on optimizing customer communication through intelligent software solutions, serving enterprise clients [9] Product Launch and Features - The upgraded Helport AI Insurance Edition introduces new capabilities for broader adoption in the U.S. market, enhancing policy recommendations, operational efficiency, and real-time compliance monitoring [2][3][8] - The software addresses challenges in the insurance sector, such as complex regulatory requirements and the need for expertise-driven decision-making [4][6] - Key features include AI-driven expertise for policy analysis and compliance, smart marketing for personalized recommendations, real-time compliance monitoring, and data-driven business optimization [7] Industry Impact - The launch is expected to strengthen Helport AI's position in AI innovation within the insurance sector, helping insurers make data-driven decisions and automate complex processes [8] - The insurance industry is increasingly turning to AI to improve efficiency and customer experiences, with Helport AI leading this transformation [5][6]

Group 1 - Helport AI Limited has appointed Amy Fong as interim Chief Financial Officer following the departure of Tao Ke, effective March 12, 2025 [1][2] - Amy Fong brings over 25 years of experience in various sectors, including banking, private equity, and management consulting, and has held significant roles in organizations such as FountainVest Partners and Save the Children Hong Kong [2][3] - The company is currently searching for a permanent CFO while focusing on growth and delivering value to customers and shareholders [3] Group 2 - Helport AI is an AI technology company that specializes in optimizing customer communication through its digital platform and intelligent software solutions [3] - The company aims to empower enterprises with expert-level customer contact services [3]