Core Viewpoint - The majority of entrepreneurs believe that artificial intelligence (AI) will supplement rather than replace human resources in the service industry, with only 8% expecting complete job replacement [1] Group 1: AI Perception and Impact - 59% of entrepreneurs view AI as a complement to human resources rather than a replacement [1] - 82% of responding companies acknowledge the positive impact of AI on efficiency and productivity [1] - Approximately 55% of companies feel adequately informed about AI technology, with a similar proportion expressing optimism about its application prospects [1] Group 2: Regulatory and Supervisory Concerns - 91% of respondents emphasize the need for enhanced AI regulation [1] - 90% demand the retention of human oversight in AI applications [1] - 87% identify skill shortages as a major barrier to the promotion of AI [1] Group 3: Information Sources - Virtual assistants (e.g., ChatGPT, Gemini) are used by 26% of respondents, ranking third in information sources, following traditional media (42%) and social media (36%) [1]
企业家认为AI无法取代服务业人力
Shang Wu Bu Wang Zhan·2025-11-05 16:54