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多少企业家、商人、网红都忘了一个常识:你做生意,就是讨饭吃!
Sou Hu Cai Jing·2025-11-06 06:47

Core Viewpoint - The article emphasizes the importance of humility and respect towards customers in business, highlighting that success should not lead to arrogance or a sense of superiority over clients [5][6][10]. Group 1: Customer-Centric Philosophy - Businesses must recognize that customers are the foundation of their existence, and treating them with respect is crucial for survival [5][10]. - The article critiques the self-centered mentality of some entrepreneurs and influencers who forget their roots and the importance of customer relationships once they achieve success [4][7][10]. - Companies like Huawei exemplify a strong customer-centric culture, which has contributed to their sustained success over the years [8][9][13]. Group 2: Consequences of Arrogance - Losing humility and respect for customers can lead to market punishment and business decline [6][11]. - The article reflects on the real estate industry, noting that many companies failed to respect customers during prosperous times, leading to their downfall when the market changed [7]. - The narrative illustrates that businesses should avoid becoming complacent and should continuously strive to meet customer needs [12]. Group 3: Business Principles - The fundamental principle of business is to create value for customers, and this should guide all actions and decisions [10][12]. - The article stresses that businesses should focus on discovering and fulfilling customer needs, which is the essence of all commercial activities [12]. - It warns against the pitfalls of opportunism and unethical practices that can arise from neglecting customer relationships [11].