“钱包”里的幸福——兴业银行呼和浩特分行打造“零钞便民生态圈”

Core Insights - The article highlights the initiative by Industrial Bank's Hohhot branch to facilitate cash transactions through a "phone appointment + offline delivery" service, significantly improving access to small change for local businesses and residents [1][2]. Group 1: Service Implementation - The Hohhot branch has issued 26,000 standardized and customized "cash wallets," exchanging a total of 118 million yuan in small change, making it easier for citizens to obtain change [1]. - The bank introduced a "self-assembled cash wallet" service in response to market vendors' needs, increasing the daily supply of 1 yuan coins from 5 boxes to 20 boxes within a week [1]. Group 2: Community Engagement - The bank has distributed over 2,000 "We Do Not Refuse Cash" stickers to promote cash acceptance, alongside a "cash service contact card" that includes a reservation phone number and complaint channels [2]. - The Hohhot branch is committed to enhancing financial services with a focus on community needs, aiming to contribute to a livable and business-friendly environment in the capital [2].