Lloyds Banking Group(US:LYG) Zhi Tong Cai Jing·2025-11-06 11:06Core Insights - Lloyds Bank is testing an AI financial assistant with thousands of employees, aimed at helping customers manage spending, savings, and investments, set to launch next year [1] - The AI tool will provide financial guidance and will gradually incorporate more features across the bank's product range [1] - The bank has conducted 12,000 tests with approximately 7,000 employees involved, ensuring a secure and regulated interaction process [1] Company Developments - Lloyds Bank has been actively reforming its technology infrastructure over the past few years, assessing thousands of technical staff and making personnel changes [2] - The bank currently has 200 operational AI applications, including generative AI solutions like Athena, which supports 30,000 customer-facing employees [2] - A survey by Lloyds Bank revealed that 56% of adults have used AI in some form to manage their finances in the past year [2]