2 1 Shi Ji Jing Ji Bao Dao·2025-11-10 05:32Core Insights - The forum titled "Harnessing Trends for Future Success" focused on the development of the new energy vehicle (NEV) ecosystem, emphasizing the collaboration between the insurance industry and NEV manufacturers to support international expansion [1][3] - China Pacific Insurance (CPIC) aims to build a comprehensive risk protection system covering the entire NEV industry chain, aligning with national strategies and promoting high-quality economic development [1][3] Group 1: Forum Highlights - The forum gathered representatives from automotive associations, manufacturers, insurance partners, and research institutions to discuss trends in the NEV industry and explore financial insurance services for NEV internationalization [1][3] - Key outcomes included the launch of the "Guidelines for Defining Accidents Involving Combined Driving Assistance and Conditional Autonomous Driving" and the introduction of CPIC's "Three Hearts" service, showcasing the integration of financial services with industry needs [3] Group 2: Industry Collaboration - Discussions centered on the internationalization opportunities for NEVs and the collaborative ecosystem necessary for success, with insights shared on overseas market conditions and trends [3][4] - CPIC highlighted its technological innovations and service upgrades in the NEV insurance sector, demonstrating its commitment to supporting Chinese automotive companies in their global endeavors [3] Group 3: Customer Experience Innovation - The forum addressed the construction of a safety and service guarantee system that covers the entire lifecycle of users, focusing on enhancing customer experience from the perspective of automotive companies [3] - CPIC shared its innovative practices in customer management and service models, reflecting a customer-centric approach and systematic exploration of the insurance service framework [3]