德令哈机场六项举措推动首乘服务“再升级”

Core Viewpoint - The Daqing Airport is enhancing its first-time passenger services by implementing seven upgraded measures to meet diverse needs and improve both social and economic benefits [1][2]. Group 1: Service Enhancements - The airport has established a "First-Time Green Channel" in the security area to expedite the security process for first-time passengers [2]. - Services have been extended beyond the terminal to include parking lots and bus stations, ensuring a seamless experience from home to the aircraft [2]. - The scope of first-time passenger services has been expanded to include not only first departures but also first transfers and first arrivals [2]. Group 2: Passenger Support - The airport has introduced exclusive identification stickers and guides for first-time passengers, along with personalized assistance to alleviate anxiety [2]. - Multiple channels for service reservations have been opened, including phone and terminal counters, with information disseminated through various platforms [2]. - Outreach efforts have been made to remote communities to promote first-time flying services, targeting potential passengers such as workers, farmers, and elderly community members [2]. Group 3: Performance Metrics - As of October 2025, the airport has successfully assisted 1,052 first-time passengers, reflecting an overall improvement in service quality and positive feedback from the local community [3].