20% of Software Budgets Wasted on Unnecessary Business Complexity, Freshworks Survey Finds

New research identifies the "growth tax" on companies due to enterprise software-induced complexity, which drains millions of dollars and costs employees nearly a full workday each week in lost productivitySAN MATEO, Calif., Nov. 10, 2025 (GLOBE NEWSWIRE) -- As businesses expand their technology stacks and operational processes, they face a hidden but pervasive challenge: complexity. A new report from Freshworks Inc. (NASDAQ: FRSH) has calculated exactly what that complexity costs. The Cost of Complexity Re ...