TimeShark Announces Integration with OpenTable to Automate Reservations With Voice AI

Core Insights - TimeShark AI has integrated with OpenTable to automate phone reservations for restaurants, enhancing operational efficiency and guest experiences globally [1][2]. Company Overview - TimeShark is a voice AI platform designed for the hospitality industry, automating calls and reservations while reflecting each brand's unique voice [6]. - OpenTable is a leading restaurant technology provider, part of Booking Holdings, Inc., serving over 60,000 restaurants and facilitating 1.9 billion seatings annually [7]. Integration Details - The integration allows OpenTable customers to use TimeShark Voice AI to automate customer calls, manage reservations, and enhance service quality [2][3]. - TimeShark's AI can create, modify, and confirm reservations automatically, providing a seamless experience for guests [3]. Impact & Benefits - TimeShark has already managed millions of calls, reducing missed calls by up to 85% and increasing confirmed reservations by 25% through automated processes [4]. - The partnership aims to extend these benefits to OpenTable users, improving service quality and guest satisfaction while maintaining operational efficiency [4]. Availability - OpenTable customers can activate the TimeShark integration by contacting TimeShark or through OpenTable's Integration Marketplace [5].