西贝辟谣:门店正常动态调整,年底前再开8家门店
Zhong Guo Shi Pin Wang·2025-11-11 15:21

Core Viewpoint - Xibei has responded to recent reports of store closures by emphasizing ongoing service upgrades, menu adjustments, and price optimizations, while planning to open 8 new stores by the end of the year [1][4]. Group 1: Store Operations - Xibei has opened 2 new stores recently: Xibei Harbin Haxi Wanda and Xibei Jinan Xicheng Longhu [1][5]. - The company plans to open 8 additional stores by December 31, including locations in Shenzhen, Nanjing, and Xi'an [1][5]. - Store closures are part of normal operational adjustments, with recent closures in cities like Shenzhen and Shantou being categorized as standard practice [4]. Group 2: Customer Engagement and Trust - Xibei has implemented various promotional policies, such as offering vouchers and discounts, which have positively impacted customer traffic and restored trust among core customer groups [1][2]. - The company has faced over 70 inspections since September, with no food safety risks found, contributing to stable customer flow [2]. - Xibei's founder has taken proactive measures, including menu changes and price reductions, which have been well-received by customers [1][2]. Group 3: Service and Quality Improvements - The company is focusing on enhancing service quality, adjusting menu items, and prioritizing food safety through initiatives like the "sunshine kitchen" project [6]. - Xibei is committed to addressing customer feedback and ensuring a positive dining experience for every guest [6].