Amdocs Announces Managed Services Agreement Extension with PLDT and Smart to Accelerate IT Modernization

Core Insights - Amdocs has announced a seven-year extension of its managed services agreement with PLDT Inc. and its wireless subsidiary Smart Communications, enhancing their long-term partnership [1] Group 1: Partnership and Collaboration - The expanded collaboration aims to modernize PLDT's IT operations and streamline business processes [1] - Amdocs will leverage artificial intelligence (AI) and generative AI (GenAI) technologies to enhance customer experiences [1] Group 2: Strategic Goals - The partnership is focused on driving agility within PLDT's operations [1] - The initiative is expected to simplify IT operations for PLDT and Smart Communications [1]