PresentationMatthew SmithSecretary & Head of Investor Relations Hi, everybody, and thank you all for joining. I'm Matt Smith, Head of IR for Amdocs, and welcome to today's webinar. So today's plan is to take you on a deep dive to show you just how Amdocs is working to help Telcos accelerate their adoption of generative AI using Amdocs aOS, which is the new Agentic Operating System that we've just launched at Mobile World Congress that's purpose-built for the telco industry. The main part of today's session ...

Amdocs Announces Appointment of Shimie Hortig to the Board of Directors Upon Shuky Sheffer's Retirement as Director and Chief Executive Officer ELEMENT--Back to the NewsroomAmdocs Announces Appointment of Shimie Hortig to the Board of Directors Upon Shuky Sheffer's Retirement as Director and Chief Executive OfficerJERSEY CITY, NJ / ACCESS Newswire/ March 23, 2026 / Amdocs (NASDAQ:DOX) ("Amdocs" or the "Company"), a leading provider of software and services to communications and media companies, today announ ...

Amdocs (NasdaqGS:DOX) Update / briefing March 23, 2026 02:00 PM ET Company ParticipantsAnthony Goonetilleke - Group President, Technology and Head of StrategyLiliana Schwartz-Brunner - General Manager and Head of Global Strategic PartnersMatthew Smith - Head of Investor RelationsPilar Abalo - Global Head of ConsultingShlomo Rosenbaum - Managing DirectorTomer Zilberman - VP of Equity ResearchNone - Video NarratorConference Call ParticipantsTimothy Horan - Managing Director and Senior AnalystMatthew SmithEver ...

Core Insights - PLDT's Smart Communications has partnered with Amdocs to implement an AI-driven solution called Store Genie to enhance retail operations and customer engagement [1][4] - Store Genie utilizes Amdocs' Cognitive Core and operates on AWS cloud infrastructure, embedding telco-specific AI into frontline workflows for improved efficiency [2][3] Company Overview - Amdocs is a leading provider of software and services for communications and media companies, focusing on delivering exceptional customer experiences and operational efficiency [5] - The company reported a revenue of $4.53 billion for fiscal 2025, showcasing its strong market position and operational scale [5] Technology Implementation - Store Genie is currently deployed across all Smart retail stores, achieving over 90% resolution of customer requests through the platform [3] - The solution is designed to operate in high-volume, multilingual environments while ensuring governance and control typical of telecom operations [2][3] Strategic Goals - The collaboration aims to integrate AI capabilities into retail workflows, enabling real-time resolution of customer requests and enhancing overall customer engagement [4] - Amdocs emphasizes the importance of contextual intelligence in telecom customer engagement, differentiating its AI solutions from traditional automation methods [4]

Amdocs Brings AI-Accelerated Application Modernization to Enterprises with NVIDIA ELEMENT--Back to the NewsroomAmdocs Brings AI-Accelerated Application Modernization to Enterprises with NVIDIAAmdocs' agentic services - part of aOS - to enable faster cloud migration, modernization, and large-scale enterprise transformation with NVIDIA AI and accelerated computing integrationJERSEY CITY, NJ / ACCESS Newswire/ March 16, 2026 / Amdocs (NASDAQ:DOX), a leading provider of software and services to communications a ...

Core Insights - Amdocs has announced an extension of its collaboration with Vodafone Germany to enhance customer experience and implement autonomous operations [1] - The initiative is part of Vodafone Germany's broader technology investment plan aimed at simplifying its IT architecture for a more agile and scalable operating model [1] Company Overview - Amdocs is a leading provider of software and services specifically for communications and media companies [1] - Vodafone Germany is focusing on transforming its operations to improve efficiency and customer satisfaction [1] Strategic Focus - The collaboration emphasizes the importance of autonomous operations in the telecommunications sector [1] - Vodafone Germany's strategy includes a significant investment in technology to support operational improvements [1]

Core Insights - Amdocs released its second annual global study titled "AI Agent Personality Engineering: From Vision to Value" which focuses on the necessity for Communication Service Providers (CSPs) to integrate trust, transparency, and distinct personalities into AI-led customer interactions to enhance personalization [1] Group 1 - The study highlights the growing trend of consumers interacting with AI agents for customer care and sales, emphasizing the impact on brand identity [1] - Amdocs conducted this research in collaboration with Coleman Parkes, indicating a comprehensive approach to understanding consumer behavior in the context of AI [1] - The findings suggest that embedding personality traits into AI interactions can significantly influence customer satisfaction and brand loyalty [1]

Core Insights - The collaboration between Amdocs and Stanford University aims to create a framework for evaluating the impact of AI tools on software engineering workflows [1] Group 1: Collaboration Details - Amdocs, a provider of software and services to communications and media companies, is partnering with Stanford's Software Engineering Productivity Research Group [1] - The focus of the research is on the large-scale integration of AI tools in enterprise environments [1] Group 2: Research Objectives - The collaboration emphasizes rigorous, evidence-based measurement of outcomes related to software engineering workflows [1] - The goal is to establish a repeatable, outcome-driven framework that ensures clarity and accountability in evaluating the impact of AI [1]

Core Insights - Amdocs has announced CES26, the latest evolution of its Customer Experience Suite, aimed at enhancing operations for communications and media companies [1] - CES26 is integrated into Amdocs' agentic operating system, aOS, and introduces an end-to-end, agent-driven BSS-OSS-Network suite [1] - The new suite is designed to help service providers simplify operations, scale faster, and progress towards autonomous, intent-driven networks [1] Company Overview - Amdocs is a leading provider of software and services specifically tailored for communications and media companies [1] - The introduction of CES26 marks a significant advancement in Amdocs' offerings, aligning with the industry's shift towards automation and improved customer experience [1] Industry Implications - The launch of CES26 reflects a broader trend in the telecommunications industry towards the adoption of AI-led solutions for customer, billing, ordering, and network operations [1] - The focus on autonomous, intent-driven networks indicates a shift in operational strategies among service providers, aiming for greater efficiency and responsiveness [1]

Core Viewpoint - Amdocs has launched the eSIM Traveler Solution to help service providers retain customers and monetize the growing international travel connectivity market [1] Group 1: Product Offering - The Amdocs eSIM Traveler Solution enables communications service providers (CSPs) to offer instant, branded eSIM data plans for international travelers [1] - This solution allows CSPs to provide these plans directly through their own digital channels [1] Group 2: Market Context - The solution aims to counter the rise of travel eSIM aggregators, which have been gaining popularity among international travelers [1] - By offering a trusted, end-to-end experience, the solution helps service providers reclaim the roaming relationship with their customers [1]