京东11.11惊喜之夜:重塑电商大促的“情感价值”
Sou Hu Cai Jing·2025-11-12 09:37

Core Insights - The JD 11.11 Surprise Night event successfully engaged audiences through a combination of online and offline experiences, generating over 10 billion impressions and 70 million views during the live broadcast [3][6][28] - The event was designed to break the monotony of traditional entertainment formats, focusing on user participation and emotional resonance rather than just star power and spectacle [6][21][30] Event Overview - The event featured a 14-day prelude with various promotional activities, including a "pain car" parade and a "Liu Yuning airship," creating a city-wide buzz before the main event [3][8][10] - JD's strategy included exclusive ticket giveaways for PLUS members, transforming the ticket acquisition process into an engaging game that encouraged social sharing [10][13] Audience Engagement - The event aimed to address audience fatigue with conventional entertainment by offering a more interactive and relatable experience, allowing users to feel a sense of participation and connection [6][21][30] - The use of social media to track and share experiences, such as "pain car" sightings, became a new trend among fans, enhancing community engagement [8][20] Performance and Content - The event featured a diverse lineup of artists, including TOP Landing Boy Group and popular singers, appealing to multiple age demographics and evoking collective memories [23][24] - Unique performances, such as the collaboration of different artists and the integration of classic songs, aimed to create emotional connections with the audience [24][27] Strategic Shift - JD's approach reflects a broader industry shift from purely transactional models to those emphasizing emotional value and user connection, moving away from price-driven competition [28][30] - The event's design focused on creating a memorable emotional experience, positioning JD as a brand that understands and respects its users, thereby building long-term loyalty [30]

京东11.11惊喜之夜:重塑电商大促的“情感价值” - Reportify