3 6 Ke·2025-11-12 23:57Core Insights - The article highlights the bustling activity at a logistics center in Shanghai during the peak of the Double Eleven shopping festival, showcasing the intense workload and challenges faced by delivery personnel in the express delivery industry [2][3][5]. Industry Overview - The Double Eleven shopping festival has evolved over the years, with the number of participating platforms increasing and consumer perception becoming more normalized, leading to a significant rise in delivery volumes [7]. - This year, the express delivery volume reportedly increased by approximately 30% compared to the previous year, indicating a growing demand in the sector [7]. Operational Dynamics - The logistics center operates from early morning, with workers starting as early as 4:20 AM to prepare for the influx of packages, reflecting the high-pressure environment in which delivery personnel operate [2][3]. - On November 12, a single delivery point processed nearly 15,000 packages in one day, showcasing the scale of operations during peak periods [5]. Financial Aspects - Delivery personnel are compensated on an hourly basis, with daily earnings around 200 yuan for part-time work, highlighting the financial pressures faced by workers in the industry [5]. - The base delivery fee for packages is around 1 yuan, with variations depending on the courier company, indicating a competitive pricing environment that affects earnings [12]. Challenges Faced by Workers - Delivery personnel express concerns over increasing penalties and stricter requirements, which add to their stress and operational challenges [12][14]. - A notable incident involved a delivery worker receiving a fine after being praised by a customer, illustrating the harsh realities of performance metrics in the industry [12]. Future Outlook - The article concludes with a reflection on the ongoing challenges and pressures within the express delivery industry, suggesting that while the current environment is demanding, there is hope for more humane regulations in the future [14].