AGRICULTURAL BANK OF CHINA(SH:601288) He Nan Ri Bao·2025-11-13 11:11Core Viewpoint - A citizen reported that a sum of 1026.92 yuan was transferred from his Agricultural Bank account to Tianhong Fund Management Co., Ltd. without his knowledge, raising concerns about unauthorized transactions through Alipay [1][5]. Group 1: Transaction Details - The citizen discovered the unauthorized transaction on November 9, 2023, which occurred on October 19, 2023, at 11:46 AM, with the amount of 1026.92 yuan transferred to Tianhong Fund [1][5]. - The Agricultural Bank customer service indicated that the transaction was completed via the Alipay platform, but they could not provide specific details about the transaction [5][9]. Group 2: Alipay's Response - Alipay's customer service stated that the citizen had inadvertently participated in a promotional activity involving a red envelope, which led to the transfer after entering a payment password [5][9]. - The customer service explained that the transaction was completed through a password payment method, and the citizen may not have been aware of the action due to the quick nature of smartphone transactions [9][12]. Group 3: Legal Perspective - A lawyer noted that if the transaction did not reflect the citizen's true intention, he has the right to request a reversal of the transaction and recover the funds, as per the Civil Code of the People's Republic of China [12].