Walmart(US:WMT) Sou Hu Cai Jing·2025-11-13 16:41Core Insights - Sam's Club, a warehouse membership supermarket under Walmart, has shown impressive performance in Guangzhou, with its Meilin Tiandi store achieving annual sales exceeding 3 billion yuan, establishing itself as a national benchmark [1] - The company continues to expand, planning to open a third store in Liwan and a green building store in Baiyun District, while enhancing its delivery network through "Express Cloud Warehouse" [1] - However, Sam's Club faces a trust crisis due to controversies surrounding its app redesign, executive changes, and product selection standards, leading to increased consumer scrutiny [1][4] Expansion and Performance - The first Sam's Club in Zhongshan opened in September this year, indicating ongoing expansion efforts [3] - The Meilin Tiandi store's sales performance highlights the brand's strong market presence in Guangzhou [1] Consumer Sentiment and Competition - Consumer sentiment is shifting, with discussions on social media about the diminishing value of Sam's membership, as customers reassess the quality and pricing of products [4] - Competitors like Hema X and Costco are intensifying the price competition, leading to a reduction in Sam's perceived advantages in pricing and product quality [5][6] Challenges in Product Innovation - Sam's Club is experiencing a lack of innovative products, with members expressing fatigue over the limited variety of popular items [9][10] - The rapid replication of Sam's popular products by competitors has diminished the uniqueness and appeal of its offerings [10][11] Shopping Experience and Operational Issues - The shopping experience at Sam's Club is reportedly declining due to overcrowding and longer wait times for services, which undermines the premium experience that members expect [6][13] - The rapid expansion has led to inconsistencies in product quality and customer service across different locations, raising concerns about operational management [13] Future Directions - Experts suggest that Sam's Club must focus on balancing supply chain efficiency, digital member management, localized product innovation, and enhanced shopping experiences to remain competitive [13]