Slowing eCommerce Growth Slams Paysafe Shares
Paysafe Paysafe (US:PSFE) PYMNTS.com·2025-11-13 17:25

Core Insights - Paysafe's shares dropped significantly following the release of third-quarter earnings results, reflecting investor concerns about growth and profitability [1][7] - The company reported a mixed eCommerce performance, with overall growth moderating to 22% compared to previous quarters, primarily due to weaker performance in lower-tier merchant segments [2][3] Financial Performance - North America, the largest market for the company, experienced an 8% growth in Q3, with iGaming growing by 50% and small- to medium-sized business (SMB) growth at 4% [2] - The overall revenue mix has shifted towards lower-margin ISO business, impacting total segment margins as the company continues to focus on optimizing its SMB portfolio [3] Product Development and Challenges - Digital wallets are still in development, with strong consumer engagement in eCash, but the rollout of new wallet solutions has been slower than anticipated [4][5] - The company faces challenges in executing product roadmaps due to regulatory and banking complexities, which have resulted in delays [5][8] Future Outlook - The company expects revenues to be at the low end of prior guidance, with EBITDA margins projected to decline from 29% to about 23% in Q4 [6][5] - Despite challenges, the customer pipeline remains strong, indicating potential for future growth once current obstacles are overcome [5]