蚂蚁井贤栋：未来人类员工与AI智能体将协同工作，大幅提升金融机构服务效率

Core Insights - Ant Group's chairman, Jing Xiandong, emphasized that generative AI will expand the boundaries of financial services, enabling personalized AI financial assistants for individuals and dedicated CFOs for SMEs [1][2] - The integration of generative AI in financial services will enhance efficiency and promote inclusive finance, with AI playing a significant role in risk management, fraud prevention, and customer experience optimization [1] - Ant Group is actively developing AI solutions to assist SMEs in navigating complex global payment environments, making it easier for them to access global payment capabilities [2] Group 1 - Generative AI will influence all areas of financial services, not just specific segments, due to the data and language-intensive nature of the industry [1] - The rise of payment agents is anticipated, with current capabilities already assisting in purchases and bookings, and future developments expected to involve more complex tasks [1] - Ant Group's AI applications for SMEs are designed to provide operational support, acting as both CFO and COO, and have been well-received in the market [2] Group 2 - Ant Group aims to create an open ecosystem with global partners to further support the development of SMEs through AI [2] - The company believes that AI will be a core engine driving financial inclusion and supporting the growth of SMEs in the future [2]