Sou Hu Cai Jing·2025-11-16 04:43Core Insights - The 17th "Double Eleven" event concluded with a total online sales figure of 1.695 trillion yuan, reflecting a year-on-year growth of 14.2%, although the growth rate has slightly declined compared to previous years [1] - Consumer behavior has shifted from impulsive buying driven by low prices to more rational spending, focusing on the overall value and service quality [2][3] - E-commerce platforms are now competing on reliability and service rather than just price, indicating a maturation of the consumer market [8] Consumer Psychology Shift - The traditional urgency associated with "Double Eleven" has diminished, leading to a more extended promotional period across platforms, allowing consumers to make more thoughtful purchasing decisions [2] - Consumers are increasingly considering factors such as comprehensive costs, service quality, and after-sales support rather than just price [2][3] Platform Competition Dynamics - E-commerce platforms like Tmall and JD.com are emphasizing price stability and product authenticity, with new initiatives such as price protection mechanisms and integrated delivery services [3] - The average transaction value on platforms has increased, with significant sales in durable goods, reflecting a consumer preference for quality and long-term value [3][5] Changes in Consumption Structure - Home appliances lead the sales categories with a 16.5% market share, followed closely by mobile devices and clothing, indicating a trend towards durable goods [5] - Instant retail has seen a significant rise, with sales reaching 67 billion yuan, a year-on-year increase of 138.4%, while community group buying has declined by 35.3% [5][6] Value Transformation of "Double Eleven" - The focus has shifted from price competition to reliability and trustworthiness, with consumers prioritizing after-sales service and product quality [7][8] - The overall sales performance this year has been stable compared to last year, with some categories experiencing slight declines, highlighting the need for the industry to reassess promotional strategies [7][8]