城市治理需要更多“多管局局长”（金台锐评）

Core Viewpoint - The article highlights the positive impact of citizen engagement in urban governance, showcasing how individuals can effectively communicate municipal issues, leading to prompt government responses and improvements in city management [1][2][3]. Group 1: Citizen Engagement - Citizens in cities like Shenzhen and Fuzhou have actively reported municipal issues such as loose bricks and unsafe manhole covers, resulting in quick government action and resolution [1][2]. - The establishment of platforms that focus on public welfare allows for a closed-loop mechanism where citizen feedback is actively solicited and addressed, transforming the approach from passive response to proactive engagement [2][3]. Group 2: Government Response - The article emphasizes the importance of government departments being responsive and efficient in addressing public concerns, which enhances transparency and public trust in urban governance [3]. - The concept of "listening to advice and making immediate changes" is presented as a key factor in improving citizens' sense of well-being and safety, fostering a collaborative environment between the government and the public [2][3]. Group 3: Technology and Community Involvement - Advances in information technology have lowered barriers for citizen participation in public affairs, enabling easier reporting of issues through mobile devices and social media [2]. - Encouraging various community members, including gig economy workers, to participate in urban governance can help identify and address local issues more effectively [2].