倾听群众心声 做实定分止争

Core Insights - The "People's Diary" from Shengzhou, Zhejiang, has evolved over 27 years into a significant tool for practicing the Party's mass line, focusing on grassroots governance and judicial fairness [1] Group 1: Judicial Practices - The Shengzhou Court has integrated the wisdom of the "People's Diary" into its judicial processes, systematically collecting and analyzing public sentiment to enhance judicial services at the grassroots level [1][3] - A case involving a custody dispute highlighted the importance of understanding the emotional context of litigants, leading to a resolution that respected the child's wishes and improved the mother's attitude towards the court's decision [2][3] Group 2: Community Engagement - The Shengzhou Court has created a special "Custody and Visitation Archive" documenting the growth of 218 minors across 185 cases, reflecting the local demographic challenges of high labor migration and family separation [3] - The court collaborates with community organizations to facilitate emotional communication and social support, achieving "zero compulsory enforcement" in custody cases [3] Group 3: Data-Driven Judicial Improvements - The Shengzhou Intermediate People's Court has implemented a digital application called "Judicial Justice Online," allowing parties to evaluate and provide feedback on their cases through QR codes, enhancing public engagement [3][4] - The court has identified a rising trend in labor dispute cases among new employment forms, such as delivery workers and ride-hailing drivers, and has responded by refining judicial guidelines and improving dispute resolution channels [4][5] Group 4: Future Directions - The Shengzhou Court aims to deepen the "People's Diary" mechanism, ensuring that public demands for justice are met accurately and effectively, thereby enhancing the perception of judicial fairness [5]