城市治理需要更多“多管局局长”

Core Viewpoint - The article highlights the positive impact of citizen engagement in urban governance, showcasing how individuals can effectively communicate municipal issues, leading to prompt government responses and improvements in city management [1][2][3]. Group 1: Citizen Engagement - Citizens in cities like Shenzhen and Fuzhou have actively reported municipal issues such as loose bricks and unsafe manhole covers, resulting in quick government action and resolution [1][2]. - The establishment of platforms that focus on public concerns has transformed the response mechanism from passive to proactive, enhancing citizen participation in urban governance [2][3]. Group 2: Government Response - The article emphasizes the importance of government departments being responsive and accountable to citizen feedback, which fosters trust and transparency in urban management [3]. - The concept of "listening to citizens" is portrayed as essential for improving the quality of urban life, as it encourages a collaborative approach to governance [2][3]. Group 3: Technology and Community Involvement - Advances in information technology have lowered barriers for citizen participation in public affairs, allowing for easier reporting and feedback on municipal issues [2]. - The article advocates for the involvement of various community members, including gig economy workers, in identifying and addressing urban challenges, thereby enhancing governance effectiveness [2][3].