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11.11元秒杀到小米冰箱却无法发货?官方回应:系统配置错误,补偿30元

Core Points - Consumers expressed dissatisfaction over Xiaomi's failure to deliver refrigerators purchased during a flash sale on an e-commerce platform, despite successfully placing orders at a promotional price of 11.11 yuan [1][3] - Xiaomi's customer service indicated that the inability to fulfill orders was due to a system configuration error, and offered a 30 yuan compensation to affected customers [6][8] Group 1 - Multiple consumers reported similar experiences of order cancellations after participating in Xiaomi's flash sale, leading to widespread discussion on social media [6] - The specific model involved in the sale, the "Xiaomi Mijia 206L Two-Door Refrigerator," has since been removed from the platform, with no identical product currently available [6] - Opinions among consumers varied, with some insisting that Xiaomi should honor the orders while others believed the low price indicated a mistake that should not require fulfillment [6][8]