福建民航成功举办2025年地面精品服务创新竞赛活动

Core Viewpoint - The Civil Aviation Administration of Fujian is promoting craftsmanship and modern civil aviation spirit through an innovative ground service competition, enhancing service quality and encouraging innovation in the industry [1][4]. Group 1: Competition Overview - The competition, themed "Innovation Drives Development, Service Achieves Excellence," was co-hosted by the Fujian Civil Aviation Regulatory Bureau and the Fujian Federation of Trade Unions, with Fuzhou Airport as the organizer [1]. - Participants included Xiamen Airlines' Fuzhou branch and six other transportation airports in the province, providing a platform for sharing experiences and promoting innovation [1]. Group 2: Competition Structure - The competition featured a dual assessment model consisting of a theoretical examination and a practical showcase, testing participants' knowledge in safety, emergency response, service quality, and innovative theories [4]. - The practical showcase included diverse presentations such as background videos, situational performances, tea art displays, and themed dances, highlighting innovative achievements in ground service [4]. Group 3: Evaluation and Future Directions - The Fujian Regulatory Bureau's leadership praised the competition and outlined three key requirements for future work: enhancing service standards, promoting innovation in service models, and strengthening team building through targeted training [4]. - The bureau aims to continue fostering a platform for mutual learning and innovation in civil aviation services, ensuring a safe, convenient, comfortable, and warm travel experience for all passengers [5].