Xin Jing Bao·2025-11-18 10:36Core Viewpoint - The internal letter from Yu Minhong, founder of New Oriental, sparked controversy among employees due to its perceived disconnect from their daily struggles and experiences [1][3][4] Group 1: Employee Reactions - Employees expressed dissatisfaction with the letter, feeling it was tone-deaf given their hard work while the founder was in Antarctica [1][3] - The sentiment among employees reflects a growing expectation for empathy and understanding from leadership, contrasting with the traditional inspirational rhetoric [3][4] Group 2: Leadership Perspective - Yu Minhong's letter is characterized by a typical optimistic and motivational tone, which has been a hallmark of his public persona [1][2] - The letter's content, while well-intentioned, failed to resonate with employees who are facing significant pressures and challenges in their roles [4][6] Group 3: Suggestions for Improvement - Recommendations for a more effective communication approach include offering symbolic bonuses or small gifts to employees to share in the company's achievements [6][7] - Acknowledging the changing mindset of employees, who now seek tangible support and recognition rather than just motivational speeches, is crucial for future communications [4][5]