Xin Jing Bao·2025-11-18 10:38Core Viewpoint - The internal letter from New Oriental's founder, Yu Minhong, sparked controversy among employees due to its perceived disconnect from their daily struggles and experiences, highlighting a growing tension between management and staff in the current work environment [2][3][4]. Group 1: Employee Reactions - Employees expressed dissatisfaction with the letter, feeling it was tone-deaf given their hard work while Yu was in Antarctica enjoying leisure [2][4]. - Many employees found the letter overly sentimental and lacking in practical acknowledgment of their efforts, leading to feelings of unfairness and deprivation [3][4]. Group 2: Management Perspective - Yu Minhong's letter reflects his typical optimistic and motivational style, emphasizing the company's journey and future vision [2][3]. - The letter's content, while well-intentioned, failed to resonate with employees who are increasingly seeking tangible support and empathy from management [4][5]. Group 3: Suggestions for Improvement - Recommendations for a more effective communication approach include offering bonuses, small gifts, or time off to employees on significant company anniversaries [5]. - Acknowledging the changing mindset of employees, management should strive for more grounded and relatable communication that aligns with the current workforce's expectations [4][5].