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Kore.ai Selected as Launch Partner for Microsoft Agent 365 to Accelerate Enterprise AI Adoption
MicrosoftMicrosoft(US:MSFT) Businesswireยท2025-11-18 22:00

Core Insights - Kore.ai has been selected as a launch partner for Microsoft Agent 365, which aims to enhance enterprise AI adoption [1][3] - The integration of Kore.ai's AI for Work solution within the Microsoft ecosystem allows for secure, governable, and scalable AI agents that can manage complex workflows [2][3] - The collaboration is expected to accelerate the adoption of AI agents in the workplace, enabling a more intelligent and adaptive digital workforce [4][6] Company Overview - Kore.ai is recognized as a leader in enterprise AI, providing solutions for AI work, process automation, and customer service, with a focus on safe and responsible AI usage [7] - The company has a strong patent portfolio and is trusted by over 500 partners and 450 Global 2000 companies [7] - Kore.ai has been acknowledged as a leader in various reports, including The Forrester Wave for Cognitive Search Platforms and the Gartner Magic Quadrant for Conversational AI Platforms [10][11] Industry Trends - The future of enterprise work is shifting towards AI agents functioning as digital colleagues, taking on roles with autonomy and accountability [4] - There is a growing expectation for rapid adoption of AI agents across diverse platforms, necessitating intelligent orchestration to enhance business operations [6] - A recent study indicates that while 71% of enterprises are using AI, only 30% are ready to scale its implementation, highlighting a gap in readiness for widespread AI adoption [11]