一座城市如何拉满“好感值”（暖闻热评）

Group 1 - The core idea of the news is the introduction of the "Fan Train" service in Xiamen, which provides a convenient transportation option for concert-goers returning home after events, addressing the challenges of late-night travel and transportation congestion [1][2] - The "Fan Train" initiative is part of a broader trend in the tourism and cultural sector, where cities are enhancing services to accommodate the needs of travelers, particularly for cross-city events, with a reported 60% cross-city attendance rate for large performances [2] - Various cities are implementing similar services, such as "Fan Trains" for sports events and special transport arrangements for marathons, indicating a growing recognition of the importance of public service in enhancing the overall travel experience [2][3] Group 2 - The emphasis on service quality and responsiveness in the cultural tourism market is becoming increasingly critical, as seen in examples like Harbin's unique customer service offerings that enhance visitor experiences [3] - Cities are adopting measures to improve the quality of life for residents and visitors, such as discounts for students and support for local businesses, which contribute to a warm and inclusive urban atmosphere [3][4] - The concept of "urban warmth" is highlighted as a key factor in attracting talent and fostering economic development, with cities focusing on human-centric services to enhance their appeal [4]