9月起平均涨薪500元/人，西贝回应一线全员涨薪

Group 1 - The core issue involves negative public sentiment affecting frontline employees of Xibei, leading to instances of online harassment and abusive phone calls to stores, prompting the company to establish a "complaint award" for employees [1] - In response to the situation, Xibei announced an average salary increase of 500 yuan per person per month for frontline staff starting from September [1] - Additional allowances have been introduced, including "craftsmanship allowance," "service model allowance," and "food safety guardian allowance," with total allowances ranging from 300 to 800 yuan per person [1] Group 2 - Xibei's founder, Jia Guolong, stated that the company's "cost restructuring" is at 30%, with labor costs constituting 25% being considered a "healthy" rate in the restaurant industry [2] - The company emphasizes the importance of treating employees well to ensure they can provide better service to customers, creating a positive cycle that can lead to increased profits [2] - Xibei aims to limit the income of frontline employees to approximately 30% of the company's sales, while also imposing limits on the income of owners and shareholders regarding dividends and benefits [2]