两部门印发通知 进一步加强和规范养老机构预收费监管

Core Viewpoint - The Ministry of Civil Affairs and the Financial Regulatory Administration have issued guidelines for the management of prepaid fees in elderly care institutions, aiming to enhance regulation and protect the legal rights of the elderly [1][3]. Group 1: Establishment and Management of Special Deposit Accounts - Elderly care institutions must open a special deposit account at a commercial bank to manage prepaid deposits and membership fees, selecting from banks listed by the Ministry of Civil Affairs [4]. - Institutions are required to provide necessary documentation for account opening, and any changes or closures must be reported to the regulatory authority within seven working days [5]. Group 2: Use of Managed Funds - Funds collected must be deposited into the special account on the same day or the next day, and any expenditures must be approved by the deposit bank with supporting documentation [6]. - In emergencies, funds can be used for elderly medical expenses, but documentation must be provided within seven working days post-expenditure [6]. Group 3: Refund of Managed Funds - Refund requests must be submitted to the deposit bank, which is obligated to process refunds within one day upon verification of the request [7]. - If the special deposit account is closed and there are remaining funds, the bank can transfer the balance to the institution's basic account upon request [7]. Group 4: Abnormal Fund Flows - The deposit bank must report any large, suspicious, or high-risk transactions to the regulatory authority and take necessary actions to prevent unauthorized expenditures [8][9]. - Definitions for large and suspicious transactions are to be further detailed by local regulatory authorities based on specific criteria [9]. Group 5: Rights and Obligations of Parties - Elderly care institutions must provide accurate and timely information to the deposit bank and are responsible for any risks arising from misinformation [10]. - The deposit bank is responsible for managing the funds according to regulations and must not charge additional fees, while also ensuring data integration with regulatory authorities [11].